Learn the basic vocabulary needed to set up a doctor’s appointment
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Lesson plan overview
| Task | To learn the basic vocabulary needed to make a doctor’s appointment (e.g., on the phone). |
| CLB level | CLB Stage I (CLB 2-4) |
| Delivery method | Online |
| Class size | 10-15 students (vary the number of activities according to your class size) |
| Estimated time | 1.5-2 hours (depending on class size) |
| CLB Skills and Competencies | Speaking: Interacting with others Getting things done Sharing information Listening: Interacting with others Comprehending instructions Getting things done Comprehending information Reading: Comprehending information |
| Language focus | Learn the vocabulary needed to understand this topic. Use the appropriate grammar structures and vocabulary to respond personally to the reflection questions. (Encourage students to respond in full sentences.) |
| Cultural focus | Students understand the questions and answers expected in making an appointment in Canada. |
| Specific task learning objectives | To learn standard vocabulary and phrases for making a doctor’s appointment. To understand that these standard questions may also be used when making an appointment online. To practice this vocabulary in a role play (both with set dialogue and open-ended). |
| ESL Directions original video (🎥) and audio (🔊) activities? | This lesson includes original video (🎥) and audio (🔊) activities. |
| Resource attribution | ESL Directions original resources are marked below with an asterisk (*). Feel free to use these, but please give credit to ESL Directions. |
Lesson plan
Warm-up: Introducing the topic and defining our terms
- Today, we’re going to learn some of the words you need to make a doctor’s appointment.
- What is an appointment?
- What is a doctor’s appointment?
- What is a receptionist?
- What is a patient?
- What are some questions the receptionist might ask you on the phone when you are making a doctor’s appointment?
Skill-building activities
- Vocabulary flashcards*
- Listen to the vocabulary again* (Ask students to pay attention to the pronunciation and meaning of the words. ) 🔊
Skill-using tasks
FEATURED CONTENT
- Learn vocabulary: Open the box*
- Making an appointment with your doctor 🎥 (Ask students to listen for words and phrases they just learned.)
- Audio, role play, and comprehension questions* 🔊 (Listen and then read the text. Answer the comprehension questions.)
- Vocabulary group sort* (Put the vocabulary into categories.)
- Role play unjumble*
- Gap fill*
- Who says what?* (Move the tiles under the Receptionist or Patient.)
Assessment/review tasks
- Open-ended practice*
- Vocabulary quiz*
- Speaking cards* (Students explain the vocabulary words and phrases.)
Reflection questions
- What are three words or phrases that you learned today?
- Do you make doctor’s appointments yourself?
- How long does it take for you to get an appointment with your doctor?
- Can you make appointments with your doctor online? Is this an easier way for you to make appointments?
- How is the health care system different in Canada from your home country?
- What do you find easy about speaking on the phone?
- What do you find hard about speaking on the phone?
- Do you find it easier to speak with people in person? If so, why do you think this is?
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HEALTH WORDWALL ACTIVITIES
Wordwall is a very useful interactive lesson-creation site. If you sign up for a free Wordwall account, you will be able to see our “Health” folder, which includes ESL Directions activities that you can add to your lessons.
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ESL teacher, movie buff, constant reader, and former editor and communications pro. Now a graduate of the Teaching English as a Second Language program at the University of Manitoba and an ESL teacher in Edmonton, Alberta, I specialize in teaching online classes of beginner ESL students.
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