
Learn the basic vocabulary needed to set up a doctor’s appointment
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Week of Sept. 28/26
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Lesson plan overview
| Task | To learn the basic vocabulary needed to make a doctor’s appointment (e.g., on the phone). |
| CLB level | CLB Stage I (CLB 2-4) |
| Delivery method | Online |
| Class size | 10-15 students (vary the number of activities according to your class size) |
| Estimated time | 1.5-3 hours (depending on whether you complete all parts of the lesson) |
| CLB Skills and Competencies | Speaking: Interacting with others Getting things done Sharing information Listening: Interacting with others Comprehending instructions Getting things done Comprehending information Reading: Comprehending information |
| Language focus | Learn the vocabulary needed to understand this topic. Complete the optional “Part B: Building Sentences” activities below to help your students move from understanding vocabulary to using that vocabulary to produce simple sentences. Use the appropriate grammar structures and vocabulary to respond personally to the reflection questions. (Encourage students to respond in full sentences.) |
| Cultural focus | Students understand the questions and answers expected in making an appointment in Canada. |
| Specific task learning objectives | To learn standard vocabulary and phrases for making a doctor’s appointment. To understand that these standard questions may also be used when making an appointment online. To practice this vocabulary in a role play (both with set dialogue and open-ended). |
| ESL Directions original video (🎥) and audio (🔊) activities? | This lesson includes original video (🎥) and audio (🔊) activities. |
| Resource attribution | ESL Directions original resources are marked below with an asterisk (*). Feel free to use these, but please give credit to ESL Directions. |

Part A: Vocabulary acquisition and practice
This is a self-contained, complete lesson plan (about 1.5 hours) focused on vocabulary.
Part B: Building sentences
Part B takes your students further by giving them some tools to build simple sentences (using the vocabulary they learned in Part A).
Use Part B if you want to focus on sentence production, teach for a longer time (1 to 1.5 additional hours), or break your lesson into two related parts.
Part C: Reflection Questions
These questions work at the end of either part A or B.
Lesson plan
Part A: Vocabulary acquisition and practice
Warm-up: Introducing the topic and defining our terms
- Today, we’re going to learn some of the words you need to make a doctor’s appointment.
- What is an appointment?
- What is a doctor’s appointment?
- What is a receptionist?
- What is a patient?
- What are some questions the receptionist might ask you on the phone when you are making a doctor’s appointment?
Skill-building activities
- Vocabulary flashcards*
- Listen to the vocabulary again* (Ask students to pay attention to the pronunciation and meaning of the words.) 🔊
Skill-using tasks
- Learn vocabulary: Open the box*
- Making an appointment with your doctor 🎥 (Ask students to listen for words and phrases they just learned.)
- Audio, role play, and comprehension questions* 🔊 (Listen and then read the text. Answer the comprehension questions.)
- Vocabulary group sort* (Put the vocabulary into categories.)
- Role play unjumble*
- Gap fill*
- Who says what?* (Move the tiles under the Receptionist or Patient.)
Assessment/review tasks
- Open-ended practice*
- Vocabulary quiz*
- Speaking cards* (Students explain the vocabulary words and phrases.)
Part B: Building sentences
Warm-up: Introducing the topic
In this part of the lesson, we’re going to work on creating short sentences from the vocabulary we learned in Part A.
Skill-building and skill-using activities
Parts of speech
- Quick definitions: Nouns, adjectives, and indefinite articles*
- Identify the nouns, adjectives and indefinite articles*
- Nouns, adjectives, and indefinite articles explainer* (A more detailed explanation that you can teach in class or send home with your students.)
Word order in English sentences
Today, we’ll also look at three important parts of English sentences.
- What is a subject?
- What is a verb?
- What is an object?
Let’s practice!
- Quick definitions: Subjects, verbs, and objects*
- Unjumble the sentences*
- Create sentences in subject/verb/object order*
- Subject/verb/object explainer* (A more detailed explanation that you can teach in class or send home with your students.)
Assessment/review activities
- Thomas makes a doctor’s appointment🎥 (Watch and read a story using the lesson vocabulary.)
Part C: Reflection questions
- What are three words or phrases that you learned today?
- Do you make doctor’s appointments yourself?
- How long does it take for you to get an appointment with your doctor?
- Can you make appointments with your doctor online? Is this an easier way for you to make appointments?
- How is the health care system different in Canada from your home country?
- What do you find easy about speaking on the phone?
- What do you find hard about speaking on the phone?
- Do you find it easier to speak with people in person? If so, why do you think this is?
RELATED PAGES
Checking in at the doctor’s office
This lesson plan will teach your beginner ESL students basic vocabulary for checking in at a doctor’s office. The lesson includes…
Keep readingA check-up with the doctor
This lesson plan teaches your beginner ESL students basic vocabulary for speaking with doctors during check-ups. The lesson includes skill-building activities,…
Keep readingHEALTH YOUTUBE PLAYLIST
Click on the small right arrow at the top of this video to watch the videos or go to the YouTube Health Playlist.

HEALTH WORDWALL ACTIVITIES
Wordwall is a very useful interactive lesson-creation site. If you sign up for a free Wordwall account, you will be able to see our “Health” folder, which includes ESL Directions activities that you can add to your lessons.
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ABOUT ESL DIRECTIONS
Kathy Garnsworthy, the creator of ESL Directions, is an ESL teacher, movie buff, constant reader, and former editor and communications pro. Now a graduate of the Teaching English as a Second Language program at the University of Manitoba and an ESL teacher in Edmonton, Alberta, she specializes in teaching online classes of beginner ESL students.
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