
Learn the basic vocabulary related to calling the 811 health advice number
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Week of Dec. 15/25
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The lesson includes interactive vocabulary activities, a short video, and reflection questions to…
Keep readingLesson plan overview
| Task | To understand when to call 811 and to learn the basic vocabulary needed to call this help number. |
| CLB level | CLB Stage I (CLB 1-3) |
| Delivery method | Online |
| Class size | 10-15 students (vary the number of activities according to your class size) |
| Estimated time | 1.5 hours (depending on class size) |
| CLB Skills and Competencies | Speaking: Interacting with others Sharing information Listening: Interacting with others Comprehending information Reading: Comprehending information |
| Language focus | Learn the vocabulary needed to understand this topic. Use the appropriate grammar structures and vocabulary to respond personally to the reflection questions. (Encourage students to respond in full sentences.) |
| Cultural focus | Students understand more about the Alberta (and Canadian) health care system and where 811 fits into this system. |
| Specific task learning objectives | Students will learn basic vocabulary related to calling 811 in Alberta. Students will understand when to call 811 in Alberta (and when to visit a family doctor or emergency room). |
| ESL Directions original video (🎥) and audio (🔊) activities? | This lesson includes original video (🎥) and audio (🔊) activities. |
| Resource attribution | ESL Directions original resources are marked below with an asterisk (*). Feel free to use these, but please give credit to ESL Directions. |
Lesson plan
Warm-up: Introducing the topic and defining our terms
- Today, we’re going to learn some of the vocabulary you need to call 811.
- Why do you call 811?
- Have you ever called 811? How did it go?
- What is the difference between 811 and 911?
- When do you go to a hospital emergency room?
Skill-building activities
FEATURED CONTENT
- Vocabulary flashcards*
- Alberta Health Link 811* 🎥
- Listen to the vocabulary again* 🔊 (Ask students to pay attention to the pronunciation, spelling, and meaning of the words.)
Skill-using tasks
Assessment/review tasks
Reflection questions
- What are three words or phrases that you learned today?
- Show students the 811 website.
- What is the phone number to call for health advice in Alberta?
- Who can you speak to when you call 811?
- What kind of problems can you ask about when you call 811?
- Is 811 free to use?
- Can you choose which language you want to speak when you call?
- Can you call 811 if you have a family member who needs health advice?
- When is the 811 line open?
- Does everyone here have a family doctor? How do you find a family doctor?
- When do you call 911?
- Has anyone here gone to a hospital emergency room? How did that go?
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The lesson plan teaches basic vocabulary related to common hospital procedures (targeting CLB Stage I learners). Activities include warm-ups, skill-building tasks,…
Keep readingHEALTH YOUTUBE PLAYLIST
Click on the small right arrow at the top of this video to watch the videos or go to the YouTube Health Playlist.

HEALTH WORDWALL ACTIVITIES
Wordwall is a very useful interactive lesson-creation site. If you sign up for a free Wordwall account, you will be able to see our “Health” folder, which includes ESL Directions activities that you can add to your lessons.
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ABOUT ESL DIRECTIONS
ESL teacher, movie buff, constant reader, and former editor and communications pro. Now a graduate of the Teaching English as a Second Language program at the University of Manitoba and a TESL Canada certified ESL teacher in Edmonton, Alberta, I specialize in teaching online classes of beginner ESL students.
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